Store Policy
By purchasing from this store, you have read and agreed to all the terms and conditions.
Refunds, Exchanges and more
I do not accept any returns, exchanges and cancellations.
But please contact me if there is a problem with your order.
Refunds
Refunds will only be given on a case-by-case basis. Please contact me directly if there is a problem with your order.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Preorders
Preorder pins take up to 4 months to be produced.
By purchasing these pins, you are aware of the extended period of time needed to fulfil the order.
If you purchase a preorder item with an in-stock item, your order will be fulfilled only when the preordered item is ready.
Please place another order for in-stock items if you are unable to wait for the preordered items.
If you decide to place another order and would like me to ship both orders together, please leave a note for first order at checkout.
You can save on shipping costs this way and I will refund any shipping overages!
Shipping
Standard EMS shipping takes 8 - 23 working days.
- Packages with Tracked shipping or Speedpost EMS shipping can either be replaced or refunded. Please contact me to discuss compensation.
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Packages with Limited Tracked shipping can either be replaced or refunded up to a certain amount. Please contact me to discuss compensation.
- Packages with Untracked Shipping will not be replaced or refunded. You are highly advised to consider the tracked shipping option.